If life is in danger, call 911.
9-8-8 Suicide Crisis Helpline — call or text 9-8-8, free and confidential, 24/7 across Canada.
Crisis Intervention Centre (Quinte Health, serves Bancroft) — 613-969-7400, press 1 then ext. 2753; toll-free 1-888-757-7766. On-site hours 7:30 a.m. to 11:30 p.m. They do outreach visits to Bancroft by scheduled appointment. No cost.
ConnexOntario — 1-866-531-2600, 24/7 for mental health, addictions, and problem gambling. Chat at connexontario.ca.
211 Ontario — call or text 2-1-1, 24/7 connection to community and social services.
Maggie’s Resource Centre (North Hastings, women’s crisis) — 613-332-3010, after-hours crisis answering service on the same number.
Kids Help Phone — 1-800-668-6868, or text CONNECT to 686868, 24/7 for young people.
Seniors Safety Line — 1-866-299-1011, 24/7 for seniors experiencing any form of abuse.
National Overdose Response Service — 1-888-688-6677, 24/7 overdose prevention support.
Indigenous-Specific Lines
Hope for Wellness Helpline — 1-855-242-3310, 24/7 for First Nations, Inuit, and Métis Peoples. Available in English, French, and on request in Cree, Ojibway, and Inuktitut. Chat at hopeforwellness.ca.
Talk 4 Healing — 1-855-554-4325, 24/7, culturally grounded support for Indigenous women across Ontario.
Indian Residential Schools Crisis Line — 1-866-925-4419, 24/7 for former students and their families.
MMIWG2S+ Crisis Line — 1-844-413-6649, 24/7.
Food Security
North Hastings Community Cupboard — 2 Madawaska Street, Bancroft. Phone: 343-476-0177. Food bank and hot meals five days a week. Tuesday, Wednesday, Friday 11:30 a.m. to 2:00 p.m.; Thursday 4:00 p.m. to 7:00 p.m. Delivers to seniors, people with disabilities, and others unable to attend. Covers Bancroft, Maynooth, Coe Hill, and surrounding communities. northhastingscommunitycupboard.com.
Short-Term and Emergency Housing
Hastings County Community and Human Services (Bancroft office) — 1P Manor Lane, Suite 3, Level 2, Bancroft. Phone: 613-332-3410, toll-free 1-866-569-1941. Ontario Works, emergency assistance, and subsidized housing applications. Also the intake point for the Coordinated Access System for homelessness support.
Overnight Shelter (Bancroft, 33 Bridge Street East) — operated by Hastings County in partnership with the Town of Bancroft. Safe, heated overnight space for people experiencing homelessness or at risk in extreme cold. Six beds, shower program, light refreshments, warm breakfast, and a system navigator on-site. Call Hastings County Community and Human Services for access.
Grace Inn Shelter (Belleville, for after-hours referrals) — 315 Church Street, Belleville. 613-966-2898. After-hours homelessness assistance line: 1-877-528-9514, available 4:30 p.m. to 8:30 a.m. Monday to Friday and anytime on weekends and holidays.
North Hastings Community Trust — advocates for affordable housing and provides financial assistance to low-income residents for items such as rent, appliances, and emergency food. North Hastings line: 613-339-1100. northhastingscommunitytrust.org.
Ontario Works Emergency Assistance — for urgent shelter needs call the Intake Access Centre: 613-771-9630 or 1-866-414-0300.
Counselling and Mental Health Services
CMHA Hastings Prince Edward, Bancroft Office — 1 Manor Lane, Suite 101/201, Bancroft. Mental health case management, counselling and treatment, substance use community treatment, rapid access addiction medicine (RAAM), and emergency room diversion. Referrals through AccessMHA at accessmha.ca.
Peer Support South East Ontario — free peer support for people 16 and over experiencing substance use or mental health challenges. A Bancroft location is included. Walk-ins welcome, no referral required. psseo.ca.
AccessMHA — the regional coordinated access point for mental health and addictions services in southeast Ontario. accessmha.ca.
Tsi Kanonhkhwatsheríyo- Indigenous Interprofessional Primary Care Team – Bancroft Clinic — Community-led health teams develop programs to improve the social supports and conditions that affect long-term health. Culturally appropriate programs and services for Indigenous peoples. https://iipct.org